Profit & Mental Health Hotlines Do Not Mix

Episode 007: Profit & Mental Health Hotlines Do Not Mix

Rae and Chris discuss the breaking news in Politico on Friday that Crisis Text Line is selling information to an AI-based customer service company that they are also an investor in.

Read Hannah Zeavin’s excellent piece on the origins of hotlines as a third option, distinct from psychiatric and police intervention, here!

We found Zeavin’s essay from Jack Poulson’s very informative Twitter thread on Crisis Text Line. Read the whole thing here.

The NY TImes article Chris mentioned on Deanonymization is here

Finally, here is Politico’s feature on CLT and Loris.ai

PeerPride is at PeerPride.org.

Listen to "Profit & Mental Health Hotlines Do Not Mix" on Spreaker.
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Rae on Twitter: @raejereza
Chris on Twitter: @cmg
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Thanks to Angelo Garcia for writing and producing our soundtrack. He takes commissions - find him at @agsilver.music on Facebook and Instagram
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